Data deletion

Last updated: October 7, 2026

You can ask us to delete your data at any time. It's free, and we complete requests within 15 days.

How to request it

• Email: write to info@talksback.top with the subject "Delete my data". Tell us which channel you used to message (WhatsApp, Instagram or Messenger) and your number or username.
• In the chat: write "delete my data" in the conversation with the assistant.
• Facebook / Instagram connection: if you connected your business page, disconnect it from your dashboard (Settings → Disconnect) or in Meta Business Settings (Integrations → Connected apps), then request deletion by email. We will give you a confirmation code for the status of your request.

If you messaged a business that uses our service

That business is the controller of your data. You can ask the business directly or email us: we will delete your data from our systems and inform the business.

What we delete

• Your conversations: messages, voice notes, photos, videos and files.
• Your profile name, your Instagram or Messenger identifier or WhatsApp number, and the details you shared (business, city, appointments, email).

What we keep

• If you paid for something, the payment record (amount, date and Stripe reference) without your contact details, because accounting law requires it. We never had your card details; Stripe holds them.
• A record of your request (code, date and number of conversations deleted), without your personal data, to show its status.

Deleting your data from our systems doesn't delete messages stored in your own app or in the inbox of the account you messaged; Meta stores those and they are managed from its apps.

Contact

NUTRINATURE LLC, a Wyoming limited liability company (Wyoming ID 2025-001809424), registered office 30 N Gould St Ste N, Sheridan, WY 82801, USA. Email: info@talksback.top.